Frequently Asked Questions
At Festival Animal Clinic, we want every pet owner to feel confident, informed, and supported. Below you’ll find answers to some of the most common questions we receive from clients throughout Centennial, Highlands Ranch, Littleton, Aurora, Denver, and the surrounding communities.
If you don’t see your question here, feel free to give us a call—our team is always happy to help.
Do you offer dental cleanings for pets?
Yes. We provide full, professional dental cleanings performed under anesthesia to ensure your pet’s safety and comfort. During these visits, our team performs a thorough oral exam, removes plaque and tartar, and evaluates the health of the teeth and gums.
If you’re noticing bad breath, discomfort, or visible buildup, our veterinarians can help determine whether your pet is ready for a dental cleaning.
Are you accepting new clients?
Absolutely—we are always welcoming new patients and families to Festival Animal Clinic. If you’re ready to join our Centennial veterinary community, simply complete our New Client Form or call us to schedule your pet’s first visit.
Do you offer orthopedic or specialty surgeries?
Yes. We partner with a skilled orthopedic surgeon who visits our clinic to perform advanced procedures. This allows pets to receive high-quality orthopedic care in a familiar, comfortable environment.
If your pet has a mobility concern, injury, or needs surgical evaluation, our team can guide you through the next steps.
What types of pets do you treat?
We provide veterinary care exclusively for dogs and cats. Whether your pet needs routine wellness care, diagnostics, surgery, or senior support, our team is here to help.
How do I schedule an appointment?
We will help you find a convenient time and provide any next steps, such as completing our New Client Form or gathering medical records.
Do you accept pet insurance?
Yes. Festival Animal Clinic accepts all pet insurance providers. While we don’t file claims directly, we are happy to provide itemized invoices and medical documentation to support your reimbursement process.
What payment options do you offer?
For your convenience, we accept:
- Cash
- Credit & debit cards
- Checks
- Apple Pay
- Google Pay
- CareCredit
- Scratchpay
You can learn more on our Payment Options page.
Can I get my pet’s medical records?
Yes. You may request your pet’s records at any time. Simply call our team or email fac@festivalanimalclinic.com, and we will prepare the documents for you.
What should I bring to my pet’s first visit?
We recommend bringing:
- Any previous medical records or vaccination history
- A list of current medications
- Your completed New Client Form
- Your pet’s favorite treats or comfort items
Our goal is to make your first visit as smooth and stress-free as possible.
Do you provide end-of-life care?
Yes. We offer compassionate end-of-life services, including euthanasia and cremation options. If you need support during this difficult time, our team is here to guide you with kindness and care.
Still Have Questions? We’re Here to Help.
If you need more information or would like to speak with a member of our team, we’re happy to assist.